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ST. LOUIS (October 5, 2021) – Additional funds are now available for families in Missouri who are struggling to pay their utility bills due to the COVID-19 pandemic. Ameren Missouri donates $ 1.2 million to her Clean Slate Program to include support for low-income clients who are not eligible for low-income programs. The company also allocates $ 300,000 to support local agencies that administer these funds.

Due to the impact of COVID-19 on a wider range of customers, Ameren Missouri wants to ensure that as many customers as possible take advantage of energy assistance options. These funds will help more families in Missouri.

“Customers get a fresh start with the Clean Slate program,” said Marty lyon, president and chairman of Ameren Missouri. “We recognize that there are families in difficulty and in need of assistance who are not eligible for most existing federal and state assistance programs. The Clean Slate program helps fill this gap.”

Ameren Missouri’s previous $ 3.5 million COVID-19 Clean Slate program helped thousands of customers pay their overdue utility bills. This $ 1.5 million donation is in addition to the $ 5 million previously pledged for COVID-19 relief in 2020.

“Ameren Missouri’s Clean Slate program has been a wonderful blessing for thousands of Missourians in need of energy assistance,” said Reverend Earl E. Nance Jr., Treasurer and President Emeritus of and “We are desperately dependent on these funds and it takes strong partnerships to continue helping families facing financial challenges. We can always count on Ameren Missouri.”

“This new series of Clean Slate funds will be a lifeline for many families in Missouri as we head into the colder winter months,” said Marc Sanford, executive director of the People’s Community Action Society (PCAC). “Many of our clients continue to face reduced wages, job losses and other hardships from COVID-19. This support from Ameren Missouri will be the helping hand they need.”

Clean Slate will help eligible customers with up to $ 750 per account, after paying 25% of the overdue balance.

“The goal of this donation is to help more families in Missouri facing financial hardship due to the pandemic,” said Tara Oglesby, vice president of customer experience for Ameren Missouri. “From conversations with our customers, energy assistance agencies and the Missouri Public Council Office, we have identified the Clean Slate program as a very effective way to help even more people.

To be eligible for Clean Slate, customers must meet the following conditions:

  • Household income up to 300% of the federal poverty line.

    • For example, clients of a four-person household earning up to $ 79,500 can apply.

  • Pay 25% of the overdue balance.

  • Self-Reported Difficulties Due to COVID-19.

  • Have an active Ameren Missouri electrical account that is past due, on a payment agreement, or in need of reconnection.

  • Customers who received Clean Slate funding in 2020 are eligible to reapply.

Ameren Missouri is addressing critical need with $ 1.5 million by expanding tools to help more families get back on their feet, especially those who don’t qualify for other low-income programs “, said Kyrie Windsor, LIHEAP Deputy Director for Missouri Ozarks Community Action (MOCA).

Community action agencies and will administer the Clean Slate program and distribute the additional $ 1.2 million in energy assistance. Customers are encouraged to apply as soon as possible before their outstanding balance becomes unmanageable.

Customers can find more information on or by calling Ameren Missouri at 800-552-7583.

Energy assistance is also available for low-income customers. Missouri Low Income Home Energy Assistance Program (LIHEAP) currently accepts applications from clients with incomes equal to or less than 60% of the state’s median income level. For example, clients of a four-person household earning up to $ 51,021 can apply.

How to apply for LIHEAP:

  • Contact your local community action agency

  • Call 855-FSD-INFO (855-373-4636) to request an application.

  • Apply through a new online portal at

Ameren Missouri has provided electricity and gas services for over 100 years, and the company’s electricity rates are among the lowest in the country. Ameren Missouri’s mission is to improve the quality of life for its 1.2 million electricity customers and 132,000 natural gas customers in central and eastern Missouri. The company’s service area covers 64 counties and over 500 communities, including the greater St. Louis area. For more information visit or follow us on Twitter at @AmerenMissouri Where


Ameren Corporation published this content on 05 October 2021 and is solely responsible for the information it contains. Distributed by Public, unedited and unmodified, on 05 October 2021 05:18:13 PM UTC.

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Julio V. Miller

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